How to Get Help and Support

Technology Innovation 
Challenge Grant

Funded By 
The U.S. Department 
of Education

How to Get Help and Support

Virtual Help Desk 2.0: We have developed a Virtual Help Desk (VHD) to help you keep up to date on the training materials and program.  If you are engaged in training others you should be sure to visit the VHD on a regular basis to ensure that you are using the most current version of the training materials.
Project Listservs: There are several project e-mail listservs that you can subscribe to and receive information on project updates, classroom projects and alerts to technical problems.

Local Project Coordinators:  Each training site has at least one local Project Coordinators who can assist you with training questions and help support all of your training activities.  The following lists will help you identify the Project Coordinator for your area.

Arizona

Phoenix Area
Patty Finch

Think Tank
Maricopa Community College
2411 West 14th Street
Tempe, AZ 85281-6941
602-765-2983
 pfinch@Vview.org


Outside of Maricopa County
Jill Dingman
Think Tank
Maricopa Community College
2411 West 14th Street
Tempe, AZ 85281-6941
Tel.: 520-421-2542
FAX: 480-731-8486
jding@cybertrails.com

Ohio

Cleveland City Area
John Perrin

Cuyahoga Community College
2900 Community College Avenue
 - B & A 208
Cleveland, OH  44115-3196
(216) 987-4649   john.perrin@tri-c.cc.oh.us


Diocese of Cleveland
Catherine Collins

Director, Educational Technology
Office of Catholic Education
 (216) 696-6525, ext. 3240
ccollins@dioceseofcleveland.org


Rural/Suburban Areas
Mike Baker

Teaching Coordinator
Polaris Career Center
7285 Old Oak Blvd
Middleburg Hts., Ohio 44130
440-891-7694
mbaker@polaris.edu

Florida

Miami Area
Marlene Morales
Miami Dade Community College
Kendall Campus, Room 6324
11011 S.W. 104th Street
Miami, FL 33176
(305) 237-0614 
mmorale1@mdcc.edu


If you need to reach someone on the national level please contact Joshua Koen at:

Joshua Koen
Center for Innovation in Engineering and Science Education (CIESE)
Stevens Institute of Technology
Castle Point on the Hudson
Hoboken, NJ 07030
Phone: 201-216-5045
Fax: 201-216-8069
E-mail: jkoen@stevens.edu

 

Copyright 2005 Stevens Institute of Technology
Center for Innovation in Engineering and Science Education
, All Rights Reserved